Booking policy
Simple, fair, and clear from the start. Here is how booking a clean works, and what to expect before, during, and after your visit.
Draft policy, confirm the details with Sarah
Free walk-throughs
Before any work is scheduled, Sarah offers a free walk-through of your home or office. It is a chance to see the space, talk through what matters most to you, and note any add-ons, so the quote you receive fits exactly what you need. There is never any pressure or obligation.
Scheduling
Because every home and office is different, visit times are arranged around your space and your preferences rather than fixed hours. Once your quote is set, call or text to reserve the date and frequency that work best, whether that is a single visit or a recurring weekly, bi-weekly, or monthly plan.
Access and supplies
New clients receive a short pre-clean details form ahead of the first visit. It covers where supplies are kept, how to access the space, pets, and anything important to you, so everything is ready on day one and nothing gets overlooked.
Rescheduling and cancellations
Life happens, and plans change. If you need to move or cancel a visit, please give as much notice as you can so the time can be offered to another client. A 24-hour notice is appreciated whenever possible.
Payment
Payment is due at the time of service. Wright's Clean & Shine accepts cash, check, Venmo, and tap-to-pay, whichever is easiest for you.
Our promise
Every visit is meant to leave your space fresh, clean, and comfortable. If something is not quite right, let Sarah know and it will be made right.
Happy to talk it through
Call or text with any questions about booking, and Sarah will walk you through it. Serving Jasper, Alabama and the surrounding communities.